Training solutions
Richard Watkins & Associates Ltd provides training solutions for the automotive industry in the UK, Europe, Middle East and Africa. The business focuses on helping clients who value sales and customer service highly among their employee behaviours.
RWA was the first client of Hoqus Foqus in 2009 when Stewart Dobson provided marketing consultancy and acted as one of the training course design and development team using Powerpoint, Adobe InDesign and operating ‘virtual classroom’ software platforms.
Automotive industry
Training courses designed for international motor manufacturers included:
1.The Role of the Trade Parts Representative
2.Outbound Telesales
3.Menu Pricing
4.Aftersales Development
Consultancy projects for RWA included:
1.Web-site development, writing and content
2.Staff inductions
